Uncover the why behind the what.
Make products Your Crowd will love! Empower Your Business with User-Centric Insights
If any of these apply to you, we can help..
You struggle to Understand the 'Why'
Struggling to understand why your users behave the way they do? You're not alone. At Know Your Crowd, we specialize in uncovering the hidden motivations, needs, and frustrations that drive user actions. It's not just about what users do, it's about why they do it. Using cutting-edge research techniques and deep empathetic inquiry, we provide clear, actionable insights. These insights help you design user experiences that are not only intuitive and engaging but also incredibly effective. Let us help you bridge the gap and transform your user experience today.
You Lack Strategy
Feeling lost without a clear strategy? You’re not alone. At our User Experience Research agency, we specialize in helping businesses develop a robust strategy that drives results. Without a solid plan, it’s easy to waste time and resources. We dive deep into your goals, analyse user behaviour, and craft a strategy that aligns with your vision. With our expert guidance, you’ll have a clear roadmap to success. Don’t let the lack of strategy hold you back-partner with us and turn your vision into reality.
You feel stuck in the 'old' product design ways..
We get it! UX is a fairly new way of developing products. It requires a lot of learning and adjustment which seems like hard work. Making your product more user-centric can be challenging due to internal politics, old habits, and time constraints. We provide training, workshops and fresh perspectives and research, helping you and your team identify and focus on the most impactful improvements.
With Our Help You Can..
Gain deep insights into your customers to inform your business decisions.
Explore deep customer data to optimize your business decisions and outcomes.
Develop a robust strategy that aligns with your customers' needs and desires.
Drive growth and engagement by creating a strategy that prioritizes your customers' needs and desires.
Create compelling and engaging content that connects with your target audience.
With our service, you can expect to have content that effectively communicates and builds connections with your intended audience.
Services
Data Analysis
Leverage advanced analytical techniques to derive meaningful insights from user data and drive informed design decisions.
Usability Testing
Gather valuable feedback from real users to identify and address issues with your product's usability.
Persona Development
Create detailed personas based on user research data to represent your target audience segments. Personas help you empathize with users, make informed design choices, and tailor experiences to their needs.
User Journey Mapping
Visualize and analyze the end-to-end experience of users as they interact with your product or service. Identify touchpoints, pain points, and opportunities for improvement across various user interactions.
Information Architecture Analysis
Optimize the structure and organization of your website content for improved navigation and user engagement. Conduct an in-depth analysis of information architecture for better user comprehension.
UX Research Service
Know Your Crowd offers comprehensive UX research services to help businesses better understand their target audience. Our team of expert researchers utilizes the latest methodologies to provide valuable insights that drive informed decision-making. From user interviews to usability testing, we are dedicated to helping you enhance the user experience of your digital products.
Audience Analysis and Insights
Gain deep insights into your target audience with our audience analysis services. By leveraging UX research techniques, we help you uncover valuable information about the preferences, behaviors, and needs of your users. Our data-driven approach ensures that you make informed decisions that resonate with your audience.
Audience Segmentation
Our Audience Segmentation service helps you identify different groups within your target audience based on demographics, behavior, and preferences. This valuable insight can inform your UX design decisions and lead to better user experiences.
Prototype Testing
Prototype Testing involves testing early versions of your design with users to gather feedback and iterate on improvements. By uncovering usability issues and gathering insights early in the design process, you can create a more effective and user-friendly final product.
We Learn from The best!
Led by Barbara Stramska, an expert in Fintech and Gamification UX, our team excels in UX Research, Customer Loyalty, Trust, and UX Design.
At Know Your Crowd, we don’t just work for you; we work with you! We listen and collaborate every step of the way.
With over 20 years of experience, we set egos aside to deliver the best outcomes, ensuring your business thrives. We're with you every step, empowering you to succeed confidently.